Accessibility Statement for The Painting Pot

At The Painting Pot, we are committed to ensuring that our website, premises, and services are accessible to all individuals, including those with disabilities. We strive to provide an inclusive and welcoming environment both online and in-person. This Accessibility Statement outlines our efforts to make our services accessible to everyone.

Website Accessibility:

We have taken measures to ensure our website is accessible to users of all abilities. This includes adhering to the Web Content Accessibility Guidelines (WCAG) 2.1, aiming for conformance level AA. Our efforts include:

1. Screen Reader Compatibility: We have designed our website to be compatible with popular screen readers, allowing visually impaired users to navigate and understand the content.
2. Keyboard Navigation: Our website can be navigated using keyboard controls alone, enabling individuals who cannot use a mouse to access all features.
3. Clear and Consistent Layout: We maintain a consistent layout and organisation throughout our website, making it easier for users to locate information and navigate the site efficiently.
4. Text Alternatives: All images on our website have descriptive alt text, ensuring that users with visual impairments can understand the content even without images.
5. Resizable Text: Users can easily adjust the font size on our website to suit their preferences and needs.
6. Captions and Transcripts: Any multimedia content, such as videos, is accompanied by captions or transcripts to cater to users with hearing impairments.
7. Color Contrast: We have ensured sufficient colour contrast on our website, making text and graphics easier to read for individuals with low vision.

Premises Accessibility:

The Painting Pot is committed to providing an accessible and inclusive physical environment for all our customers. We have taken the following steps to ensure accessibility at our premises:

1. Wheelchair Accessibility: Our premises have been designed to accommodate wheelchair users with an accessible entrances.
2. Wide Aisles: We maintain wide aisles to allow for easy manoeuvre for individuals using mobility aids.
3. Assistance Animals: We welcome service animals accompanying our customers.
4. Clear Signage: Our premises are well-marked with clear signage to help customers find their way around the space easily.

Working Practices:

We are committed to inclusive working practices to create a positive and supportive environment for all our employees and customers:

1. Training and Awareness: Our staff is trained in disability awareness and accessibility to better assist customers with diverse needs.
2. Flexible Accommodations: We strive to reasonably accommodate employees with disabilities, ensuring equal opportunities for everyone.
3. Feedback and Improvement: We welcome feedback on our accessibility efforts and are continually looking for ways to improve and enhance the accessibility of our services.

Contact Information:

If you encounter any accessibility barriers while using our website or visiting our premises, or if you have any suggestions for improvement, please contact us:

• Phone: 01757 704784
• Email: enquiries@thepaintingpot.com
• Address: 6B New Lane, Selby, North Yorkshire. YO8 4QB.

We are committed to making the necessary changes to ensure an inclusive experience for all our customers. Thank you for your support and understanding as we strive to improve our accessibility practices.